Privacy Policy at Cosmio

Effective Date: 25th November 2024

At Cosmio, privacy is at the core of our AI-powered automation. Our mission is to mine top-performing expertise and use it to help everyone in your company work like the top 1%, while ensuring that your data remains secure, private, and fully under your control.

Who Should Read This Privacy Policy?

If you visit our website or use our services, you should read this Privacy Policy to understand how we collect, use, and process your data.

Who is the Data Controller?

  • Organization Name: Cosmio AI
  • Business Address:Cosmio AI 545 Mission Street San Francisco, CA
  • Contact Email: hello@cosmio.ai

Categories of Personal Data We Collect

Basic Details

  • Name, surname, email address, phone number, and organization details.

Financial Details

  • Card details including bank name, card number, expiry date, CVV, billing address, and transaction amounts.

Usage Behavior

  • Information about how you interact with our website and app, including content views, actions, clicks, and integrations.

Device and Technical Information

  • Device IP address, geolocation, device type, browser settings, and language preferences.

Submitted Data

  • Any data voluntarily submitted by you, including uploaded content.

Purpose of Data Collection

  • To provide and maintain our services.
  • To process payments.
  • To analyze and improve our products and services.
  • To send promotional content (with consent).
  • To protect our platform and ensure security.
  • Contractual Necessity: To provide services and process payments.
  • Legitimate Interests: To enhance services, ensure security, and communicate relevant updates.
  • Consent: For promotional emails and user behavior analysis.

Third-Party Service Providers

We may engage with the following categories of third-party service providers:

  • AI Chatbot Providers
  • API Marketplace Providers
  • Data Analytics Providers
  • Cloud Storage Providers
  • CRM Providers
  • Payment Service Providers
  • Third-party Apps (e.g., Gmail, Slack)

Consent for Third-Party Processing By using our services, you consent to the processing of your data by these providers.

International Data Transfers

We implement technical, organizational, and contractual measures to ensure the security of personal data, including encryption and controlled access.

Your Rights

You have the right to:

  • Access your personal information.
  • Rectify inaccuracies.
  • Request deletion of your data.
  • Restrict or object to data processing.
  • Request data portability.
  • Opt out of the sale of personal data.

how to Exercise Your Rights

Contact us via:

For EU/UK Residents Submit complaints to the relevant Data Protection Authority. Global Privacy Directory

Screenshot and Recording Policy

  • Users control when and how screenshots are captured.
  • Data processed via the cloud is encrypted and auto-deleted after use.
  • No video recordings are stored.
  • Audio transcripts remain local unless cloud backup is needed.

Encryption and Security Measures

  • All data interactions are encrypted.
  • Engineers and AI models have no persistent access to sensitive information.
  • Data is only sent to servers when necessary and is not retained beyond the required session.

The Future of Cosmio

Cosmio is built to mine top-performing expertise and help your company operate like the top 1%. We enhance productivity without compromising privacy. Join us in shaping a secure, AI-driven future.

For further inquiries or detailed information, contact us at hello@cosmio.ai